PRIVACY POLICY

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We take the protection of your personal data very seriously. This privacy policy explains how we collect, use, and protect your personal data when you visit or use our website and services.

Data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

1. Responsible Company

The party responsible for data processing on this website is:

Company Name: Mace Internationals
Address: Friedhofstr. 6
Postal Code / City: 75045 Walzbachtal, Germany
Email: contact@maceinternationals.com
Phone: +4915906811785

2. Legal Basis for Data Processing

We process personal data only when permitted under GDPR law, including:

  • When processing is necessary to fulfill contracts

  • When you have given consent

  • When we have legitimate business interests such as security and technical operation

The legal basis for processing is Article 6(1)(a), (b), and (f) of the GDPR, depending on the purpose of the processing.

3. Data Collection When Using Our Website

When you visit our website, technical data may be automatically collected by your browser, including:

  • IP address (may be anonymized where possible)

  • Browser type and version

  • Operating system

  • Date and time of access

  • Referring website (www.maceinternationals.com)

This data is used only to:

  • Ensure website functionality

  • Improve website security

  • Prevent misuse or fraud

This data is not used to personally identify visitors unless required by law.

4. Data Collection for Orders and Services

We only share data with service providers when necessary for order fulfillment and under contractual data protection agreements, including:

  • Name and surname

  • Delivery and billing address

  • Email address

  • Phone number (if provided)

  • Payment and order information

This data is used for the following purposes:

  • Process orders

  • Deliver products

  • Provide customer service

  • Handle payments and refunds

We only share data with service providers when necessary for order fulfillment and under contractual data protection agreements such as:

  • Shipping companies

  • Payment processors

These partners are contractually obligated to protect your data.

5. Cookies

We use cookies to ensure the proper operation of our website and to improve your user experience. Cookies are small files stored on your device that help us provide essential website functions such as shopping cart functionality, login sessions, and security protection.

You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

If we use marketing or analytics cookies in the future, we will obtain your consent before activating them. Where required by law, cookies will only be activated after you have provided your consent via our consent management system.

For more detailed information about the types of cookies we use and how to manage them, please see our Cookie Policy page.

6. Newsletter and Marketing Communication

If you subscribe to our newsletter:

  • We use your email address only for sending newsletters

  • You can unsubscribe at any time using the unsubscribe link

We do not send marketing emails without your consent.

7. Data Security

We use technical and organizational security measures to protect your data.

These include:

  • SSL encryption for secure data transmission

  • Secure storage systems

  • Regular security updates

However, absolute security of internet communication cannot be guaranteed.

8. Third-Party Services

If third-party services are used in the future (for example analytics or advertising tools), we will update this privacy policy accordingly and obtain consent where required.

Currently, we only use necessary services for website operation and order processing.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct incorrect information

  • Request deletion of your data

  • Restrict data processing

  • Object to data processing

  • Request data portability

  • Lodge a complaint with the competent supervisory authority

To exercise your rights, contact us at:
contact@maceinternationals.com

10. Data Retention

We store personal data only as long as necessary for:

  • Order processing

  • Legal tax and accounting obligations

After this period, the data will be deleted.

11. Changes to This Privacy Policy

We may update this privacy policy to comply with legal changes or improve transparency. The latest version will always be available on our website.

12. Contact

If you have questions about data protection, please contact us:

Email: contact@maceinternationals.com
Phone: +49 159 06811785

Further legal information can be found on our IMPRINT (Legal Information) page.

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